Cost of Care

What is included?

Care

  • 24hr Nursing Care
  • Full person centred care plan which details all your preferences and any medical needs you have
  • A call point in your room and in communal areas for summoning a member of staff

Room

  • A divan bed & standard mattress
  • Bedside cabinet with lockable drawer/section
  • Chest of drawers & wardrobe
  • Curtains & bed linen
  • Pillows & duvet

 

Meals

  • Meals, snacks and drinks prepared by our kitchen

Activities

  • In-house activities provided by our care team

Cleaning & Laundry

  • Room cleaning and full laundry service

What Costs Extra?

To keep our room rate as low as possible we charge some items on an individual basis.

  • Clothes & clothes labelling
  • Activities outside the home
  • Cigarettes, alcoholic beverages, and any food/snacks/drinks not provided as standard by our kitchen
  • Transport to/from the home, and staff escorts
  • Dry cleaning
  • Hairdressing
  • Newspapers and magazines
  • Telephone lines/calls
  • Personal television/satellite
  • Chiropody, optician, dentistry that is not provided by the NHS

How Do We Pay?

Long-term Care

When your placement has been confirmed we will arrange a meeting between you and/or your representative and a member of our finance team where they will explain in detail how to pay your fees.

Fees are to be paid 2 weeks in advance by weekly standing order. Once your placement has been agreed we will issue you with a standing order mandate for the agreed room rate.

If you have applied for council funding we will invoice you at the full room rate until we have received notification from the council about their contribution.

How Do We Pay?

Respite Care

If your respite care has been arranged through your local council you will be expected to pay the standard weekly respite rate to us on admission for the duration of your stay.

If you have privately arranged a respite stay you will be expected to pay the full weekly rate for the duration of your stay on admission.