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Inspections

DateHow well do we support people’s wellbeing?How good is our leadership?How good is our staff team?How good is our setting?How well is care and support planned?
01 Jul 20194
Good
(I)
4
Good
(I)
4
Good
(I)
4
Good
(I)
4
Good
(I)

Inspection Report

Our most recent inspection report is available to view.

Care Inspectorate

The Care Inspectorate are the body in Scotland that regulates the care provided by our care homes.

National Care Standards

The Standards explain what you can expect from any care service you use, written from the point of view of the person using the service. They also help you raise concerns or complaints.

Complaints

Especially when you first arrive in the Home, there may be issues you are unsure about. It is very important that you and your family keep an open dialogue with staff to ensure minor issues do not become major ones. Please feel free to use our complaints procedure if necessary.

The Care Inspectorate are a public body who regulate and inspect care services.

Care homes are inspected in 5 areas, each can be graded from 1, (unsatisfactory) to 6 (excellent).

The Care Inspectorate provide detailed information on how they inspect.

The Care Inspectorate will regularly visit the care home and undertake an extensive review of the care we provide. They then produce a report which will detail the areas which they inspected and how well the home is doing. They will then decide on the grades awarded to each area.

The home is visited each year by the Care Inspectorate who will undertake a detailed inspection. This inspection is unannounced so the inspectors will find an accurate representation of the home.

The Care Standards detail what care and support you should recieve in any care setting, including care homes.